BookingBest Rate Guarantee
You will always get the best available rate by booking via our website.
(restrictions apply, see below 1*)
Find a lower published rate elsewhere and get double the difference back.
Terms and conditions
Get double the difference back if the rates found through another booking channel and ours are identical regarding :
-Arrival and departure dates
-Number of guests
Just complete the Best Rate Guarantee online claim form within 24 hours of your booking and at least 72 hours prior to arrival. And subject to our Best Rate Guarantee terms and conditions you will get double the difference back within 30 days of your departure.
1* Guarantee restrictions
Our Best Rate Gurantee is for individual published rates and for room only and doesn't apply to:
Breakfast, taxes or any other charges room charges incurred during the stay
Group / meeting package rates
Rates for Helho Plus and Helho Pro card holders
Kyriad negotiated rates or any other rates not available to the public